Interested in working for us?

Based in bright, modern offices just steps from the beach in Hove, East Sussex, we're a team of passionate cyclists, skiers and snowboarders and are one of the UK’s leading specialist tour operators of two successful (and growing!) travel brands: Freedom Treks and Ski Safari.

Freedom Treks offers over 170 different cycling holidays in 27 countries, attracting families, couples and singles of all ages and Ski Safari specialises in tailor-made ski holidays to North America, Asia, Scandinavia and Europe.

We offer a fun and rewarding working environment, competitive salaries, annual performance bonus, travel opportunities and additional benefits. We are always interested to hear from like-minded travel professionals who can genuinely bring something to our company. Please send your CV to [email protected]

Please note, we do not employ overseas resort staff, all of our positions are in our UK office. No agencies, thank you.

Freedom Treks Sales Consultant

Contract: Full Time, Permanent
Start date: Immediate

About the Job

We’re looking for an experienced and dynamic sales consultant to join our established and expanding team to sell across our programme and make a genuine contribution to the business.

Reporting to the Sales Manager and working towards set sales targets, you’ll be required to:

  • Answer holiday enquiry phone calls, emails and live chat messages
  • Provide informative email quotations 
  • Follow up outstanding enquiries
  • Offer excellent customer service 
  • Ensure holiday documents are sent on time 
  • Attend training and product sessions

About You

You’ll be sales focused and have a confident phone manner, with experience gained in a telesales environment, ideally at another travel tour operator.  You’re motivated by meeting targets, both your own and those of your team, and have a positive attitude, are incredibly organised and have an excellent eye for detail.  A good knowledge of Europe is essential and an interest in cycling is desirable.​

Salary

£18-22k dependent on experience, plus generous company benefits including overseas travel to experience the product first-hand and a performance related bonus.

Office hours are Monday to Friday 9 am-5:30 pm, with occasional 10 am-6:30 pm weekday shifts and 10 am-4 pm Saturday shifts.

How to apply: Please send your CV and covering letter explaining why you would be a good candidate for this position to [email protected]

Closing date: 10 September 2017

NO AGENCIES PLEASE


Ski Sales Consultant - Scandinavia & Switzerland - Ski Safari

Contract: Full Time, Permanent
Role start date: August 2017

About the Job

We're looking for an experienced and dynamic sales consultant to join our established and expanding Ski Safari sales team, to sell ski holidays and make a genuine contribution to the business.

Working towards set sales targets, you will be talking to customers over the phone and by email to establish their holiday requirements. You’ll then put together suggestions based on your knowledge of our programme and prepare tailored quotations for the customer, whilst maintaining the highest levels of customer service both pre- and post-booking.

The ideal candidate will be a keen skier/snowboarder with experience of selling ski holidays. You should have good general knowledge of the ski industry and be well travelled. First-hand knowledge of ski resorts in Norway, Sweden and Switzerland in particular will be a distinct advantage for this role. Full training on the destinations and product will be provided, including travel to our resorts.

This role is highly varied and you will be involved throughout the customer journey from point of enquiry right through to booking and beyond, whilst consistently delivering the highest levels of customer service at every stage. You will also be involved in keeping our website up to date, maintaining excellent supplier relationships and contributing to marketing output.

Essential Skills

  • Sales experience
  • Passionate about travel
  • Excellent telephone manner and written communication skills
  • Track record of delivering the highest levels of customer service
  • Attention to detail
  • Numerate and analytical - able to distil and interpret results
  • Highly motivated and positive attitude
  • Above all else, a willingness to learn about new products.

About You

You might be an experienced sales professional already working in the travel industry, perhaps at another ski tour operator. You're motivated by meeting targets, both your own and those of your team. You excel at delivering great customer service and have a positive attitude; you are incredibly organised and have an excellent eye for detail. A passion for travel is vital and, whilst you might not have first-hand knowledge of all our European destinations, you’d be keen - and willing - to learn.

Salary

£20-22k dependent on experience, plus generous company benefits including overseas travel to experience the product first-hand, a performance related bonus and company pension scheme.

Office hours are Monday to Friday 9am-5.30pm, with occasional 10.30am-7pm weekday shifts and 10am-4pm Saturday shifts.

How to apply

Please send your CV and covering letter to [email protected].

Closing date: 17 August 2017

NO AGENCIES PLEASE