Work for Us

Join the award-winning team at Freedom Treks and Ski Safari

Freedom Treks - Feefo Platinum Service Award 2020, Feefo Gold Trusted Service Award (2018-2020); Ski Safari - UK's Best Ski Tour Operator (SCGB awards, 2014-2020), Best Ski & Winter Sports Holiday Company (British Travel Awards, 2019-2022).

Does poor service annoy you?

You know when you’ve been waiting for ages on the phone to speak to a 'customer service adviser' and when you finally get through what you receive couldn't possibly be described as customer service? Does that grate? Do you think, the world really shouldn’t be like that?

Well so do we, you're in the right place!

We are absolutely passionate about providing first-class customer service and if you are too, we’d love to hear from you. If you also happen to like cycling or cycle touring, or spending time in the fresh air outdoors, then we’d definitely like to hear from you!

Good service = happy Freedom Trekkers
Good service = happy Freedom Trekkers

Who are Freedom Treks?

We are a UK-based specialist travel company offering leisurely cycling holidays to the most scenic and interesting places in Europe and Asia. We believe there's no better way to explore a new country or city than from the comfort of your saddle, pedalling at a relaxed pace!

What do we do?

We carefully select the very best cycling holidays from our professional partners across Europe and Asia. We do more than just book a holiday; we know the product, we know our customers and we do our utmost to ensure they have a great time. Our regular, repeat customers remind us we do a pretty good job!

Where do we do this?

From our light and airy, modern warehouse offices just a stone’s throw from the beach in central Hove - if you step out of the front door and look right, you can see the sea!

It’s the ideal location for cycling to work, a swim at lunchtime or enjoying some fresh air with a walk along the seafront. There are also some fantastic pubs, cafes and restaurants just up the road, so it’s a great place for a good work-life balance.

Freedom Treks Office
Our spacious office which we share with partner company Ski Safari, with plenty of rooms for bikes and a very short stroll to the beach

But what about you?

We are looking for people who want to provide our customers with real customer service.

It’s easy to do this if you like talking to people, are confident on the phone and have a positive, upbeat attitude.

You might have some knowledge or experience of the travel industry, but that isn’t essential. Experience working in a customer service environment is. Even if that has been a holiday job or a temporary position, it all counts! Some core computer skills and being well-organised with a good eye for detail are also important.

But really it’s about you being the right kind of person, someone who can get stuck in and quickly become a valued member of the team and make a contribution.

That mention of the team is key - we're a small, friendly gang at Freedom Treks, and we definitely work as a team.

Any excuse for a celebration, whether that's in the office, in the Kent countryside... or out on our bikes (and yes, fancy dress is often encouraged!)
Any excuse for a celebration, whether that's in the office, in the Kent countryside... or out on our bikes (and yes, fancy dress is often encouraged!)

Current Openings

There are no current openings at Freedom Treks, but we're always interested to hear from passionate cyclists and active travellers. Send your CV and cover letter to if you think we'd be a good fit.