Privacy Policy

Freedom Treks understands and respects the importance of your privacy.

What personal information do we collect from people who visit our website?

When using our website, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you:

  • Make an enquiry
  • Make a booking
  • Submit a contact form
  • Subscribe to our newsletter
  • Enter competitions, promotions or surveys
  • Submit a review or customer testimonial
  • Complete a holiday questionnaire

How do we use your information?

We use your information to process your enquiry or booking.

If you have expressly opted in, you will receive Freedom Treks news and offers by email. You can opt out at any time by unsubscribing.

Unless you have expressly opted out when completing the holiday questionnaire, we may extract information you prove to use in our marketing communications.

We often like to share positive feedback with other customers in our marketing communications. By submitting a review or customer testimonial or providing us with feedback by email and/or letter, you agree that you're happy for us to use your comments in this way.

Cookies

Cookies are small files which are stored on a user’s computer.

We use cookies to:

  • Compile aggregate data about site traffic to improve your experience. We use trusted third party services that track this information on our behalf.
  • Deliver content, including advertisements, relevant to your interests on skisafari.com and third-party sites.

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

How do we protect your information?

We have procedures and security features in place to try and keep your data secure once we receive it. Any data you transmit is at your own risk.

We won’t share your personal information with third parties except where necessary to process your booking or enquiry or provide Ski Safari marketing communications through trusted partners.

We will never sell, exchange or rent your personal information to any third party.

Your details may be passed to countries outside of the UK and the European Economic Area in order to process and arrange for the products and services you request. When you submit your booking or request to us you agree that we may use and transfer your personal information, including sensitive information, in this manner.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

This privacy policy does not cover links from this site to other sites. 

We will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the subscriber name associated with it.

Links to third party sites

Throughout the website you will find links take you to external third party websites. Links will open in new windows. Freedom Treks is not responsible for the content of external websites. External websites may be owned by non-ABTA members.

Changes to this Policy

We reserve the right to change this policy at any time. Please check this page periodically for changes. Your continued use of this site following changes to this policy means that you accept those changes.

Please email [email protected] if you have any questions or concerns.