Payment Security

Telephone orders

Freedom Treks is assessed against the PCIDSS standards to ensure that we safely handle your payment details when you call us to place an order. Our current compliance certificate is issued by Sysnet on behalf of our merchant provider First Data and is valid until 08 October 2019.

Website security validation

The validation SSL certificate for our website is provided by CloudFlare and is valid until 28 November 2019. This provides the highest level of business authentication available, according to standards set down by the CA/Browser Forum. The green HTTPS browser address bar is your assurance that you are dealing with a verified business on a secured domain. For more information please visit the Cloudflare website at https://www.cloudflare.com.

Internet fraud - 'Phishing'

Phishing is the illegal collection of personal data by deception. Emails are sent asking for personal details to be entered into a cloned illegal website. These details are then used for fraudulent purposes. Please note:

  • Freedom Treks will never ask you by email to enter personal information into a website.
  • We will only ask for credit or debit card information by phone if you choose to amend or cancel your order.
  • Email correspondence from Freedom Treks will never come from a public email provider such as yahoo or hotmail.
  • If you suspect an email claiming to be from Freedom is fraudulent, please forward it to info@freedomtreks.co.uk and then delete it from your system.